First Hosted Limited, a provider of hosted solutions, has announced the launch of a  new business-grade VoIP solution called “VoiceNet” that is claims offers the key benefits of economies of scale, cost efficiencies and centralization for businesses, with feature-rich capability and flexibility.

Hosted VoIP is like a PBX (News - Alert) service but allows call switching and associated functions from dedicated servers, eliminating the need for expensive PBX hardware. Customers need only a VoIP phone and broadband connection to communicate.

 

In addition, no on-site hardware is needed or additional bandwidth and there extra maintenance costs or new phone numbers needed.

 

“Our VoIP solution provides incredible flexibility and takes office communication to a new level while offering significant savings”, said Andrew Peddie, First Hosted managing director.

“Not only can businesses expect substantial savings but they have an office phone system that offers greater flexibility so they can work the way they want. VoiceNet eliminates the need for fixed installations allowing users to adapt their business operations as they grow. They can set up and move lines quickly and easily, and retain existing phone numbers even if the business is moving out of the area,” Peddie said.

 

First Hosted’s VoiceNet solution provides a Cisco (News - Alert) IP phone and a softphone for the desktop. Alternatively, the mobile VoIP solution enables mobile phone handsets to be used on the business network.

Also, calls between employees within voice networks are free while all other landline call charges and local and international calls are greatly reduced .

 

In addition, call recording is also possible with the solution for the re-play of calls for training, compliance or monitoring purposes. These calls are stored securely and can be retrieved using a standard Web browser.

“Our Hosted Call Recording solution means no storage, no tapes and no maintenance it’s an affordable, scalable and cost effective service for businesses of all sizes. Together with our all-in-one business VoIP package, First Hosted can help more companies work smarter for less,” Peddie said.