Hosted VoIP

VoIP solutions provider Simicommhas has introduced EasySpeak PBX (News - Alert), a software-based phone management system for small to medium sized businesses which, according to company officials, “can be completely installed, including fully automated phone configuration, in only 15 minutes”

This Asterisk (News - Alert) open source PBX is designed for companies which don’t want to deal with the hassle of installing or maintaining elaborate in-house phone systems. Available also to resellers, this affordable, full featured plug-and-play IP PBX solution is perfect for SMBs looking to migrate slowly to an all-IP infrastructure.

EasySpeak works with both VoIP and analog phones. It offers a novice-tested, web-based toolbox, enabling simple configuration and management.

“We recognize there are many solutions targeting small businesses,” said Dennis Barnum, CEO of Simicomm (News - Alert), in a press release. “Our goal was to create something that removes the complexity for a non-technical audience and make it affordable.”

The software is a 300 MB file which can be downloaded from www.simicomm.com and burned to a CD. It can then be loaded onto a dedicated server, which will run through the installation steps automatically. Just plug the phones and Internet into the Ethernet ports (1 and 0 respectively) and you’re good to go.

To use analog phones, a line card (i.e. Digium (News - Alert) ATA) is required. Telephones will automatically register and be assigned extensions in the order they are connected. The software provides quick and easy configuration of extensions and management of other features through the web-based toolbox.

EasySpeak PBX offers advanced features found on much more expensive phone systems, including auto attendant, Web access to voicemail, music-on-hold, blind transfer, T-38 fax support, call forward/forward on busy, call parking, call queuing, call routing (DID & ANI) and all of the other standard features one has come to expect, such as call transfer, call waiting, caller ID and caller ID blocking.

For more information, visit www.simicomm.com.

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Patrick Barnard is Associate Editor for Customer Interaction Solutions magazine and Assignment Editor for TMCnet. To see more of his articles, please visit Patrick Barnard’s columnist page.