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Avaya Names All Business Communications as the 2008 SMB
BusinessPartner of the Year for North America
BASKING RIDGE, NJ, Oct 17, 2008 (MARKET WIRE via COMTEX) --
Avaya, a leading global provider of business communications
applications, systems and services, today announced that All Business
Communications (ABCNA) of Waltham, Mass., has been named the 2008 SMB
BusinessPartner of the Year for North America. The award honors the
leading member of the Avaya BusinessPartner program demonstrating
significant revenue performance, technical expertise and overall
growth in the Small to Mid-size business segment during the past
year.
The award was recently presented at the Avaya Global Sales and
Partner Conference in National Harbor, Md.
"The Avaya SMB BusinessPartner of the Year designation recognizes a
company's commitment to the needs of the SMB market and a focus on
delivering value, innovation and service to Avaya customers," said
Carol Giles Neslund, vice president, North America Channels, Avaya.
"ABC delivers on all counts -- they are the kind of channel partner
that we take pride in knowing they represent Avaya to our customers."
In 2008, ABC achieved more than 25 percent growth in revenue from
Avaya SMB solutions and 63 percent growth in sales of Avaya SMB
Services.
"As an organization, we are extremely proud to be recognized within
such a strong community of Avaya BusinessPartners nationwide," said
Ed Lennon, President and CEO All Business Communications. "I believe
that Avaya has the best SMB solutions within a competitive market,
and to be considered the top Avaya BusinessPartner is testament to
our organization's work ethic, technical expertise and customer
satisfaction. I am truly impressed with Avaya's direction and look
forward to continued success in 2009."
All Business Communications was the first Avaya BusinessPartner to
earn the designation of "SMB Expert" on January 11, 2006. SMB Expert
meets Avaya's most stringent criteria in technical expertise,
customer support and satisfaction as measured by an independent
organization. The SMB Expert Certification signifies that All
Business Communications employs a staff of the highest caliber which
manifests itself through comprehensive consultation and an industry
leading implementation process.
About All Business Communications
All Business Communications, Inc. is a certified member of the Avaya
BusinessPartner program. All Business Communications specializes in
the design, implementation, and support of integrated communication
solutions nationwide. All Business Communications has achieved "SMB
Expert" status which is Avaya's highest level of certification in the
small and medium business (SMB) sector. This was accomplished through
unparalleled customer service, product knowledge, and technical
expertise in the market. For more information visit www.abcna.com
About Avaya
Avaya delivers Intelligent Communications solutions that help
companies transform their businesses to achieve marketplace advantage.
More than 1 million businesses worldwide, including more than 90
percent of the FORTUNE 500(R), use Avaya solutions for IP Telephony,
Unified Communications, Contact Centers and Communications-Enabled
Business Processes. Avaya Global Services provides comprehensive
service and support for companies, small to large. For more
information visit the Avaya Web site: http://www.avaya.com.
Avaya Media Inquiries:
Deb Kline
908-953-6179
klined@avaya.com
All Business Communications Media Inquiries:
Andy DeAngelis
781-693-0604
adeangelis@abcna.com
SOURCE: Avaya Inc.
mailto:klined@avaya.com
mailto:adeangelis@abcna.com
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